Refund & Pass Guarantee Policy

Last updated: July 2026

At 608Pass, we want to ensure you are fully satisfied with our exam preparation platform. Because we offer digital products with immediate access to premium AI features and our full question bank, our refund policy is structured as follows:

1. 7-Day Money-Back Guarantee

If you are not satisfied with 608Pass for any reason, you are eligible for a full refund within 7 days of your initial purchase, provided that you have completed fewer than 20% of the premium mock exams or practice questions.

2. Pass Guarantee

We stand behind the quality of our product. If you purchase our premium plan, complete 100% of our study dashboard assignments, and still fail your official EPA 608 exam within 30 days of purchase, we will issue a 100% full refund.

To claim this refund, please email support@608pass.com with:

Your original purchase receipt.
A copy or screenshot of your official EPA 608 exam score report showing a failing grade.

3. How to Request a Refund

Simply contact us at support@608pass.com with your order number. Once approved, refunds are processed automatically by our payment processor (Lemon Squeezy) and will appear back in your account within 5-10 business days.